To ensure that your package is properly delivered please make sure your address is fully entered correctly. If there is any issues with verifying your address, customer service will contact you to try and resolve these issues. If after several attempts of contacting you, you do not respond, you order will be canceled and your money refunded to you.
If you realize that you entered your shipping address incorrectly, please contact us ASAP. If your order was placed on the weekend, please contact us first thing Monday morning. We will do our best to fulfill you request and change the address. If we are unable to, we do not take responsibility for the incorrect information.
Shipping fees are non-refundable. If you refuse any shipments from shophouseofmemes.com, you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from your merchandise refund.
If your tracking information states that your package was delivered and you have not received it, you must contact the United States Postal Service directly.
- Standard Shipping (5-7 business day).
- Shipping takes place Monday-Friday before 5pm.
- Tracking information will be sent to the email attached to your order.